The sectional came in several shades of gray; it is ONE sectional!!! One color. Not a rainbow of grays.
Several finishes, looks like they took some from column A, some from B, and some from C.
Unworkable recliners; not only is a senior citizen with little strength unable to push it back down in to its upright position, but a normal strength human needs to use 2 hands to do so.
I have photos and a statement from the gentleman hired by HK to deliver said goods, as to the irreparable bad condition they were sent.
I do not want my credit that I have maintained for 50 years to be ruined by this.
Reason of review: Damaged or defective.
Monetary Loss: $15000.
Preferred solution: refund section and remove from my apartment, repair all wood work..