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Spoke to someone at store last Tue. & set up delivery for last Fri. Was told delivery company would call on Thurs. with timeframe. By 4:30 on Thurs. not having rec'd call I called store & was told I was not scheduled. Meanwhile I had donated my couches & was having...
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Anonymous
Anonymous

Let me guess: was it Julio? I've been dealing with my own issues since September. I've called Julio multiple times. Multiple multiple times. He's never available and he does...

#958750
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After waiting eight weeks for "custom made" couch and love seat for delivery, two mismatched wrong color couches arrived. They went back on the truck. They promised to deliver the correct pieces the next morning. The next morning, the SAME EXACT TWO couch and love seat...
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Anonymous
Anonymous

I've just contacted Suffolk county consumer affairs.

1.2
#957688
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This has been a nightmare experience from start until present. This company is coplwty incompetent, unprofessional, and sells poor quality furniture. Farmingdale location is a place that should be avoided at all costs. My couches are falling apart after only 5 months....
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Anonymous
Anonymous

As it turns out, joy was not helping me. She went in her office to talk to "corporate". Instead of refunding me my money, she had the money applied to the protection plan. She...

1.2
#957646
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Huffman Koos Tv Stand Review

Huffman Koos
#914104
2.5
Details
Customer service.. is horrible. Its like they have no time for you.. im missing a piece of my furniture.. and would like an email about the piece.. and her answer to me was."I don't do that".. REALLY.. but you can take my money quick enough
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Huffman Koos Furniture Set Review

Huffman Koos
#893337
2.0
Details
If I could turn back The time, I would never.... Buy anything from huffman koos. No May 2016 my husband Bought a dining room as a mother's day gift And this is The time (August 2,2016) that I have not received my dining room in full. Is The worst furniture Store!!!!
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Huffman Koos Delivery Service Review

Huffman Koos
#889116
1.7
Details
I'm still waiting for a delivery from March 13 th . Was told my order was in stock to find out it wasn't to get damaged furniture in May and still waiting on the exchange I'm so unhappy with the service
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Advertised vs Delivered
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Huffman Koos Customer Care Review

Huffman Koos
#887291
Unable to get in touch with anyone at the Freehold store to report an issue with a piece of furniture. Nobody calls you back L
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Ordered sectional with sleeper bed..it came as promised,but when delivery men left I noticed a large rip in the mattress,which he obviously did with box cutter while removing plastic. I contacted huffman koos immediately and sent photos. She forwarded the pictures to...
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#954739
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Bought furniture in August and was told I will have it in 10 to 12 weeks or sooner . I inquired several times to no avail.Sales person called me I lye manager yelled an told me either I leave the store or he will throw me out.I was never so humiliated in my entire...
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1.3
#953037
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All you need to know was that my husband and I have never experienced such HORRIBLE CUSTOMER SERVICE than we have with Huffman Koos. We recently moved into an apartment and dealt with 3 different furniture stores, all of which we had zero issues. Huffman Koos was the...
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#950761
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Paid for a Jeremy sofa set at the Queens Blvd Haufman Koos and 2 moths later still waiting for it. No one at the store including sales manager will return any calls. No one has an idea when it will come in. They keep saying they will call and never do. Worst guest...
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#948156
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Looks like this is what Huffman koos are specialised about, just get the order and then play games with the customers, the advanced deposit money is in their bank accounts and they do extra Businesses with that big fund and make up for discount they supposedly give to...
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1.0
#947739
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HORRIBLE COMPANY, After reading these reviews i can't believe I gave this store business. First dining room set delivered was damaged, we begged and pleaded for a reslection, and they agreed finally.. we came out of pocket an additional 3000$ and waited triple the...
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1.0
#941246
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RE: Farmingdale store, Long Island NY. We purchased furniture from Huffman Koos about 6 months ago. Today is October 20th 2016 and we still don't have everything we ordered. Spoke to Sales rep named Bill. Absolutely no help. They are beyond incompetent. It took them...
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#940425
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