filters
state:
Show
city:
Show
product:
Show
Purchased a living room ensemble from Farmingdale store last June- $6700 order. Was told 4 weeks MAX. Waited 5 weeks before I called to complain. By the time I got the furniture it was 13 weeks and we had to rent a truck and pick it up from one of their warehouses...
Read more
1.0
I didn't like
  • Entire experience
#1273477
Reply to reviews
The store the worst place in my life they don't know what doing they take people money never get what order don't ans phone way they are still in business , they should closed all the store the sales people have no glue what doing send stuff to wrong address we waiting...
Read more
#1231890
Reply to reviews
It took over a hour to get rang up.them i wated 2days late deliver driver was supose to be at house between 9am and1pm they finily call at 9pm wanted to drop off couch at 1030pm so i told them it was to late .the next day again 9am supost to be a house got there 6pm i...
Read more
2.1
#1165434
Reply to reviews
Same story as others. Purchased a leather sofa from Huffman Koos in NJ. Paper was slow, but was OK with this. Was told it would take 3 months to deliver. After 4 months and paying the balance, only half of the sofa arrived. Many phone calls never returned. Emails to...
Read more
1.5
#1046843
Reply to reviews
I Jason with my wife and 4 month old daughter went to Huffman Koos in Middle Town NY on approximately November 2014. This location is about 15 minutes from my home. Pete was the salesman and manager of the location. He was extremely friendly and easy to work with. He...
Read more
1.0
I didn't like
  • Being lied to or the customer service
#1035137
Reply to reviews
I purchased a beautiful floor sample set of leather sofa and love seat. The chemical smell was very strong for months. However, since we made the purchase during the summer months, it wasn't felt terribly until the winter months arrived. My husband's back began itching...
Read more
4.4
#1026900
Reply to reviews
Dear Ms. Alreema Vining, Public Relations Manager Huffman Koos I have been trying for over a year to sort out the mess of having given your store on route 46 in nj a 500 dollar deposit on the Venice Bedroom set. I have been in contact with many of the store managers,...
Read more
1.0
I liked
  • Style of the product
I didn't like
  • Management
  • Unprofessio
  • Entire experience
#1008019
Reply to reviews
I a floor model furniture set, and since it was an as-is sale, it was contingent on Huffman Koos finding a replacement accessory for one of pieces. We were told they would be in contact within a week, but did not almost 2 months later. Since it took so long for the...
Read more
#994068
Reply to reviews
Actually...Joy made pretend she was helping me, but she slithered into the back like a snake and called corporate and had the money applied that very evening. She looked at me all wide eyed and determined to help me, as she wrote up a fake invoice and promised that my...
Read more
#992671
Reply to reviews
They do not stand behind warranty's and service contracts!! We purchased a living room set in November of 2015, they delivered in December then in March something broke inside the arm on the coach. We called for service twice a month since march took 8 months for them...
Read more
1.0
#980126
Reply to reviews