I am having the same problem with that store in Farmingdale. On my receipt it says 2-3 weeks delivery dated 8/7/16. It is now 10/12/16 and I still DO NOT have my furniture. No one seems to know where it is or why it is not in their warehouse. After weeks of no...Read more
I made a purchase in the amount of $3218.00 in your Farmingdale, NY store on 8/22/16. I was told delivery would be 6-8 weeks stated on my contract. I told the manager who was also my salesman Julio Regueiro I really needed the furniture sooner. He told me he was...Read more
I ordered a TV console from the Freehold, NJ store and waited six weeks for delivery. When the item was delivered it was damaged and I refused it. I went into the store to complain and they said they would either order another one or see what they could do. They...Read more
Huffman Koos Shipping Service Review
Terrible customer service, nothing but lies in over all Experiance since I placed my order. I wouldn't recommed anyone to buy from Huffman Koos. Placed order beginning of month. I was promised to get my delivery in 2 weeks. It's been 4 weeks nothing yet.
Huffman Koos Shipping Service Review
Sale person was great but 7 month later still don't recive my forniture costumer service is bad no one give you and answer don't buy there is the worst
Huffman Koos Sales Representative Review
My salesman was Julio he was very helpful and very dependable had no problem with the furniture everything we ordered came in very good we love our furniture and had no complaints about the store whenever he promised us we got I will go back again .
Huffman Koos Bed Review
Horrible experience!!!!! Broken furniture and customer service sucks! Never again will I purchase from them.
On February 15, 2016 I ordered a custom leather Natuzzi sectional with upgraded leather (grade 20) with 4 powered recliners. The estimated time of arrival was 12 weeks which would be May 15, 2016. I started calling Huffman Koo’s in May to get an update on my order. I...Read more
Middlesex, New Jersey
I would never ever buy anything from this company. The nerve to charge $125.00 for delivery. Ordered couch June 2 and still have not received. Customer Service sucks. They have "I don't care" attitude. Never never never again. And now to add insult they won't even...Read more
Please do not buy from this company. Terrible experience to buy a couch. A salesman at the Watchung,NJ store sold a couch to my family. We were unaware of the details in the sale of this couch. After ordering the couch and waitin 13 weeks for this couch, the couch was...Read more
This store is horrible! Unless you have the time and energy to constantly call and ask where your furniture is then don't order from here. We ordered in June with a 3 week anticipated delivery time. Ever since then we have called to follow up every couple days. Some of...Read more
Purchased Natuzzi 1st delivery was two different shades of brown..sectional replaced. After using the recliner, it became loose..called for repair..the repair person did not have the proper screw, but assured me the one used would be ok. Later the same problem...Read more
I visited the Hoffman Koos store today to look for furniture for my entire home. A very nice sales associate named, Bibi, greeted me with a warm welcome and was extremely knowledgable and helpful. To my dismay, the manager, (Larry), approached her and started screaming...Read more
Bought a beautiful dining room table and chairs in March. Table came on time and is lovely. Pads were supposed to come 3 weeks later. They were delivered 4 weeks later and were the wrong size. That was lste April. Mid July a new set of pads was delivered; same size...Read more
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