filters
state:
Show
city:
Show
product:
Show
Paid for a Jeremy sofa set at the Queens Blvd Haufman Koos and 2 moths later still waiting for it. No one at the store including sales manager will return any calls. No one has an idea when it will come in. They keep saying they will call and never do. Worst guest...
Read more
#948156
Reply to reviews
Looks like this is what Huffman koos are specialised about, just get the order and then play games with the customers, the advanced deposit money is in their bank accounts and they do extra Businesses with that big fund and make up for discount they supposedly give to...
Read more
1.0
#947739
Reply to reviews
HORRIBLE COMPANY, After reading these reviews i can't believe I gave this store business. First dining room set delivered was damaged, we begged and pleaded for a reslection, and they agreed finally.. we came out of pocket an additional 3000$ and waited triple the...
Read more
1.0
#941246
Reply to reviews
RE: Farmingdale store, Long Island NY. We purchased furniture from Huffman Koos about 6 months ago. Today is October 20th 2016 and we still don't have everything we ordered. Spoke to Sales rep named Bill. Absolutely no help. They are beyond incompetent. It took them...
Read more
#940425
Reply to reviews
I am having the same problem with that store in Farmingdale. On my receipt it says 2-3 weeks delivery dated 8/7/16. It is now 10/12/16 and I still DO NOT have my furniture. No one seems to know where it is or why it is not in their warehouse. After weeks of no...
Read more
I didn't like
  • Customer service and delivery service
#935353
Reply to reviews
I made a purchase in the amount of $3218.00 in your Farmingdale, NY store on 8/22/16. I was told delivery would be 6-8 weeks stated on my contract. I told the manager who was also my salesman Julio Regueiro I really needed the furniture sooner. He told me he was...
Read more
Anonymous
Anonymous

I am going through the same issued with them right now, I placed my order on July 5, 2016 and have had a couple pieces delivered. when I call to find out about the remaining ...

1.4
I didn't like
  • Failure to deliver furniture being repeatedly lied to
  • Lie to your face and disrespect you
  • Failure to deliver furniture and being lied to
#931390
Reply to reviews
I ordered a TV console from the Freehold, NJ store and waited six weeks for delivery. When the item was delivered it was damaged and I refused it. I went into the store to complain and they said they would either order another one or see what they could do. They...
Read more
1.5
I didn't like
  • How i am being treated
  • How i am being treated and the fact i cannot get my money back
  • Very poor customer service and support
#925330
Reply to reviews
Show

Huffman Koos Customer Care Review

They refused to give me refund Worse experience ever. Called corporate headquarters in Nj least VM no answer or call back at all
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#917266
Reply to reviews
Show

Huffman Koos Furniture Set Review

Very very very bad experience. Purchased a bed room set, they delivered it without a Fraser saying dresser as broken, they rescheduled the delivery, again it was broken, The rescheduled 2 months later they still downt have it and they refuse to refund my money
#917250
Reply to reviews
On February 15, 2016 I ordered a custom leather Natuzzi sectional with upgraded leather (grade 20) with 4 powered recliners. The estimated time of arrival was 12 weeks which would be May 15, 2016. I started calling Huffman Koo’s in May to get an update on my order. I...
Read more
Middlesex, New Jersey
#916299
Reply to reviews