Huffman Koos - Scheduled delivery was not made & couple attempts to speak to manager were not heeded.
Spoke to someone at store last Tue. & set up delivery for last Fri.
Was told delivery company would call on Thurs. with timeframe. By 4:30 on Thurs. not having rec'd call I called store & was told I was not scheduled.
Meanwhile I had donated my couches & was having out of town family come for Thanksgiving that weekend. I had to reschedule for this Wed. & asked to speak to manager. Was told manager was not in and he would be left a message.
Rec'd no call. Next day called again for manager, was put through to his ext.
left message for a call back and did not receive one that day either. Needless to say I am very disappointed with this service.
Product or Service Mentioned: Huffman Koos Customer Care.
Reason of review: Poor customer service.